• Over 25,000 consumers in our database!!
    Over 25,000 consumers in our database!!

    With over 7,017,969,168 people in the world…Join us today to be a voice for many!

  • Do you have a sweet tooth?
    Do you have a sweet tooth?

    Sample some frozen novelty products and let us know what you think!

  • Do you shave every day?
    Do you shave every day?

    Let us help you make it a better experience!  Join Our Panelists Today!

  • Hair Studies
    Hair Studies

    Become one of the preferred Salon Panelist and you will have the chance to participate in the weekly hair studies.

  • Foods Studies
    Foods Studies

    Onsite taste testing is now conducted at Concepts. Let us know if you would like to be one of our foods’ panelists!

  • Moisturizers To Relieve Dry Skin...
    Moisturizers To Relieve Dry Skin...

    are just some of the products that you could be testing at Concepts.


Concepts takes privacy seriously. The following five principles underpin our approach to respecting your privacy:

1. We value the trust that you place in us by giving us your personal information. We will always use your personal information in a way that is fair and worthy of that trust.
2. You are entitled to clear information about how we use your personal information. We shall always be transparent with you about what information we collect, what we do with it, with whom we share it and whom you should contact if you have any concerns If you have any concerns to be addressed you can contact our Operations Manager Susan O’Shea 203-381-4377
3. If you have any concerns about how we use your personal information, we will work with you to promptly resolve those concerns.
4. We will take all reasonable steps to protect your information from misuse and keep it secure.
5. We will comply with all applicable data protection laws and regulations and we will co-operate with data protection authorities. In the absence of data protection legislation, we will act in accordance with generally accepted principles governing data protection.


Concepts is committed to protecting your privacy and ensuring that your personal information is protected. This Privacy Policy explains the types of personal information we collect and how we use, disclose and protect that information.

What does this Privacy Policy apply to?

This Privacy Policy applies to personal information collected by Concepts Consumer Research in connection with the services we offer.

Your privacy rights and who to contact

You may contact our Operations Manager Susan O’Shea 203-381-4377 for any questions or concerns regarding this policy.

Your consent

Concepts will not collect, use or disclose your personal information without your consent. In most cases, we will ask for your consent explicitly but, in some cases, we may infer consent from your actions and behaviour. By using a Unilever Site, you are consenting to the relevant Unilever Group company collecting, using and disclosing your personal information in accordance with this Privacy Policy. We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this Privacy Policy. You are not obliged to provide such consent but if you decide not to then your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Policy.

If you do not agree to the collection, use and disclosure of your personal information in this way, please do not use the Unilever Sites or otherwise provide Unilever with personal information.


The majority of Unilever Sites are designed and intended for use by adults. Where a Unilever Site is intended for use by a younger audience, we will obtain consent from a parent or guardian before we collect personal information where we feel it is appropriate to do so or where it is required by applicable data protection laws and regulations (the age at which consent is necessary varies from country to country). If you are a child over the age where parental consent is required in your country, you should review the terms of this Privacy Policy with your parent or guardian to make sure you understand and accept them.

If we discover that we have collected information without consent from a parent or guardian where such consent should have been obtained, we will delete that information as soon as possible.

Access to certain parts of the Unilever Sites and/or eligibility to receive prizes, samples or other rewards may be limited to users over a certain age. We may use your personal information to carry out age verification checks and enforce any such age restrictions.

What information do we collect?

In this Privacy Policy, your "personal information" means information or pieces of information that could allow you to be identified. This typically includes information such as your name, address, screen name, profile picture, email address, and telephone number, but can also include other information such as IP address, shopping habits, preferences and information about your lifestyle or preferences such as your hobbies and interests. We may collect personal information about you from different sources, including:

  • Information you give us directly

    We may collect information from you directly when you provide us with personal information, e.g. when you register for prize draws or competitions, sign up to receive information, use applications, buy a product or service from us, fill out a survey, or make a comment or enquiry. The types of information we may collect from you directly include your:
    • name
    • address
    • email address
    • telephone number
    • age
    • ethnic backgrounddate of birth
    • Skin and hair conditions
    • gender
    • any other person information you voluntarily provide to us

How do we use your personal information?

We use your information to select participants for product testing. Some products are geared for certain gender, age or ethnicity. A search of the database will yield eligible participants for us to contact for further queries.

Where we collect personal information for a specific purpose, we will not keep it for longer than is necessary to fulfil that purpose, unless we have to keep it for legitimate business or legal reasons. In order to protect information from accidental or malicious destruction, when we delete information from our services we may not immediately delete residual copies from our servers or remove information from our backup systems.

Safeguarding your personal information

We take all reasonable precautions to keep your personal information secure and require any third parties that handle or process your personal information for us to do the same. Access to your personal information is restricted to prevent unauthorised access, modification or misuse and is only permitted among our employees and agents on a need-to-know basis.

Your privacy rights and who to contact

If you have any questions, comments or concerns about how we handle your personal information, then you may contact us by calling our Operations Manager Susan O’Shea 203-381-4377.

You have the right to tell us if you:

  • don't want to be contacted in the future by us
  • would like a copy of the personal information which we hold about you
  • would like us to correct, update, or delete your personal information in our records
  • wish to report any misuse of your personal information

To assist us in dealing with your request, please provide your full name and details.